FAQ
For deliveries in Lebanon it’s 3 to 5 days. For any other region in the Middle East it’s 5 to 10 days (excluding public holidays).
NB: Please allow 2-3 days of delay for customized items.
The Crazy City offers promo codes during many seasonal holidays.
You can track your purchase using your shipping ID number sent to you by ARAMEX.
Make sure you follow the age measurements under each item’s description.
The Crazy City offers you an exclusive feature of getting notified once an item is back to stock. Make sure you sign up using your email for an automatic alert.
The following payment methods that are considered are:
Visa Card (USD only)
Master Card (USD only)
Amex (USD only)
Cash Upon Delivery (USD or LBP) only for Lebanon
Currently serving you across the Middle East.
As a return policy the following criteria are asked:
You can request a return if your item is damaged within 24-48 hours after receiving your order.
Items must be new, in their package with all the accessories.
Items must be accompanied by the packing slip generated from the return process.
Returns are processed with our shipping company, with an additional shipment cost; free if the product is damaged.
Returns are typically processed within 1 week of receiving the item. During the holiday season, returns may take up to 2 weeks.
If you received an item that is damaged, we’ll fix it. Contact our Customer Care within 24 - 48 hours. After receiving your order, and we will do everything we can to ensure you receive the replacement product(s) quickly.
We are open 24/7, we operate from Monday till Friday to place your orders.
For deliveries in Lebanon it’s 3 to 5 days. For any other region in the Middle East it’s 5 to 10 days (excluding public holidays).
NB: Please allow 2-3 days of delay for customized items.
The Crazy City offers promo codes during many seasonal holidays.
You can track your purchase using your shipping ID number sent to you by ARAMEX.
Make sure you follow the age measurements under each item’s description.
The Crazy City offers you an exclusive feature of getting notified once an item is back to stock. Make sure you sign up using your email for an automatic alert.
The following payment methods that are considered are:
Visa Card (USD only)
Master Card (USD only)
Amex (USD only)
Cash Upon Delivery (USD or LBP) only for Lebanon
Currently serving you across the Middle East.
As a return policy the following criteria are asked:
You can request a return if your item is damaged within 24-48 hours after receiving your order.
Items must be new, in their package with all the accessories.
Items must be accompanied by the packing slip generated from the return process.
Returns are processed with our shipping company, with an additional shipment cost; free if the product is damaged.
Returns are typically processed within 1 week of receiving the item. During the holiday season, returns may take up to 2 weeks.
If you received an item that is damaged, we’ll fix it. Contact our Customer Care within 24 - 48 hours. After receiving your order, and we will do everything we can to ensure you receive the replacement product(s) quickly.
We are open 24/7, we operate from Monday till Friday to place your orders.
